Cinematic Video Production

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for video production services, request quotes, or subscribe to our newsletter. This may include your name, email address, phone number, company information, and project details.

How We Use Your Information

• To provide and deliver video production services
• To respond to your inquiries and communicate with you
• To send you marketing communications (with your consent)
• To improve our services and website functionality
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using unsubscribe links.

Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (213) 847-4702.

Last updated: January 2026

Agreement to Terms

By accessing and using Acumen Video Agency services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Acumen Video Agency provides professional video production services including but not limited to corporate videos, commercials, documentaries, and digital content creation. Specific project details will be outlined in separate project agreements.

Project Agreements

Each video production project will be governed by a separate written agreement that includes project scope, timeline, deliverables, payment terms, and other specific requirements.

Payment Terms

• Payment schedules will be specified in individual project agreements
• Late payments may incur additional fees
• All prices are subject to applicable taxes
• Refunds are subject to the terms of individual project agreements

Intellectual Property

Upon full payment, clients receive rights to use the final video content as specified in the project agreement. Acumen Video Agency retains the right to use project work for portfolio and promotional purposes unless otherwise agreed.

Limitation of Liability

Acumen Video Agency shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific project.

Cancellation Policy

Project cancellation terms will be specified in individual agreements. Cancellation may result in charges for work completed and expenses incurred.

Governing Law

These terms are governed by the laws of California, United States. Any disputes will be resolved in the courts of Los Angeles County, California.

Contact Information

For questions about these Terms of Service, contact us at [email protected].

Last updated: January 2026

General Information

The information on this website is provided for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the information.

Professional Services

Acumen Video Agency provides professional video production services. Results may vary based on project requirements, client collaboration, market conditions, and other factors beyond our control.

No Guarantees

While we strive for excellence in all our video production projects, we cannot guarantee specific outcomes, audience reactions, or business results from our video content. Success depends on many factors including distribution strategy, target audience, and market conditions.

Third-Party Content

Our website may contain links to third-party websites or references to third-party services. We are not responsible for the content, privacy policies, or practices of these external sites.

Technical Limitations

Video production involves technical processes that may be affected by equipment limitations, software constraints, or other technical factors. We will use our best efforts to overcome such limitations.

Client Responsibilities

Clients are responsible for providing accurate information, necessary approvals, and timely feedback. Delays or issues caused by client factors may affect project timelines and outcomes.

Industry Changes

The video production industry is constantly evolving. Techniques, technologies, and best practices mentioned on this website may change over time.

Use at Your Own Risk

Any reliance you place on information from this website is strictly at your own risk. We recommend consulting with our team directly for advice specific to your video production needs.

Questions

If you have questions about this disclaimer, please contact us at [email protected].